Terms of Service
Last updated: October 15, 2025
1. Acceptance of Terms
By accessing or using the services provided by Revitalized Leadership Solutions ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Information We Collect
Revitalized Leadership Solutions provides:
Name, email address, phone number, and mailing address
Professional information and background
Payment and billing information
Communication preferences
Records of coaching sessions and program participation
3. Client Responsibilities
Participation and Engagement
Actively participate in coaching sessions and programs
Complete assigned exercises and homework
Provide honest and accurate information
Maintain confidentiality of proprietary materials
Professional Conduct
Treat all participants and staff with respect
Arrive punctually for scheduled sessions
Provide adequate notice for cancellations
Use services for lawful purposes only
4. Payment Terms
Payment is due in full before or at the time services are rendered unless otherwise agreed
All fees are non-refundable except as specifically stated in our refund policy
Late payments may result in suspension of services
You are responsible for any bank fees, transaction costs, or taxes
Prices are subject to change with 30 days' notice
5. Cancellation and Refund Policy
Individual Coaching Sessions
24-hour notice required for cancellation without penalty
Less than 24-hour notice may result in forfeiture of session fee
Emergency situations will be considered on a case-by-case basis
Programs and Workshops
Cancellations more than 14 days before start date: 80% refund
Cancellations 7-14 days before start date: 50% refund
Cancellations less than 7 days before start date: No refund
No refunds after program commencement
6. Confidentiality
We maintain strict confidentiality regarding all client information and coaching discussions. Similarly, clients agree to maintain confidentiality regarding:
Proprietary coaching methodologies and materials
Information shared by other participants in group settings
Business practices and internal operations
7. Intellectual Property
All materials, including but not limited to worksheets, assessments, methodologies, and content provided during coaching or training sessions, remain the intellectual property of Revitalized Leadership Solutions or its licensors.
Materials are provided for personal use only
Reproduction or distribution without written permission is prohibited
RBLP certification materials are subject to separate licensing agreements
8. Limitations and Disclaimers
Nature of Services
Our coaching and training services are educational and developmental in nature. They are not:
Psychological counseling or therapy
Medical or health advice
Legal or financial advice
Guaranteed to produce specific outcomes
Results Disclaimer
While we are committed to providing high-quality services, individual results may vary. Success depends on various factors including client engagement, application of principles, and external circumstances beyond our control.
9. Liability Limitation
To the fullest extent permitted by law, Revitalized Leadership Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, even if we have been advised of the possibility of such damages.
10. Code of Ethics
We adhere to professional coaching standards and ethics, including:
Maintaining professional boundaries
Acting in the client's best interest
Continuous professional development
Respect for client autonomy and decision-making
Cultural sensitivity and inclusivity
11. Termination
Either party may terminate the coaching relationship:
With written notice as specified in individual agreements
Immediately for breach of these Terms
If the relationship is no longer beneficial or appropriate
12. Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in California, and California law shall govern these Terms.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified Terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remainder of the Terms will remain in full force and effect.
15. Contact Information
For questions about these Terms of Service, please contact us:
Acknowledgment
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.